The Sims 4
The Sims 3
The Sims 2
Guide: Upload Files Error List
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When uploading a file to MTS, sometimes you might encounter an error. This page lists all the errors, why they occur, and what you can do to fix them.
| Jump: Tutorials
Tutorials - General (All games)
This means you haven't uploaded an archive file, or an image file. Supported file extensions are: .7z, .rar, .zip, .jpg, .png, .jpeg, .gif, .txt
This error occurs when we can't extract the 7z, rar, or zip file using our system. Typically this is due to corruption on uploading, or when creating the archive file itself.
Try re-compressing the original files, making a new archive, or using a different tool (such as 7zip if you previously used WinRAR).
These errors occur when we are unable to either determine the game type (Error 102) or the type of .package/.sim/etc (Error 103) you have supplied. It can be that we have not yet added, or have missed, support for that particular package type. Please contact Tashiketh on the MTS Discord and supply the file you tried uploading.
This happens when you zip up another zip (or rar, or 7z). This double compression is unnecessary and causes issues for downloaders. You only need to zip up either the package files, sims, or sims2/3packs once!
This happens when the archive is corrupted, or there is a CRC failure somewhere within it. Please try re-uploading again, or see Error 101.
This occurs when you supply an archive thats been split into multiple files, usually a very large source file. These are not currently supported.
If you supply a PDF file, because of possible security issues, these are not allowed inside the archives on MTS. You need to remove this from your upload.
This means it's a corrupted package file that we could not read. See error 102.
Since you can only select a single game to upload for (TS2, TS3 or TS4), the archives uploaded must contain only packages of that game. Do not try to mix packages from different games inside the same archive.
Tutorials - The Sims 3
This occurs because you've zipped up a file (in package form) that also appears inside a Sims3Pack. Since both would be put into the users game, it's best to only supply one version - either in the SimsPack or outside.
Tutorials - The Sims 2
This occurs because you've zipped up a file (in package form) that also appears inside a Sims2Pack. Since both would be put into the users game, it's best to only supply one version - either in the SimsPack or outside.
This lot has the Super Duper Hug Bug. Needs fixing.
This can happen when you've played a Lot for a while, and then upload it. Sim references, controllers and other data are leftover and can cause corruption.
Tutorials - The Sims 4
Due to the way Sims 4 handles custom content, .trayitems must go into the Tray folder, and packages go into your Mods folder. Due to this, it's confusing for the downloaders to have both inside a single archive file. Thus, you need to seperate out any package files from your trayitems or blueprints.
These errors occur when you are missing one or more of the files required by TS4 Lots and Sims to function - namely the trayitem and the blueprint files. Please check your files and make sure you have not left any out!
These errors occur when you've accidentally compressed files that don't belong to the actual house or sim you're uploading. All Lots or Sims have a trayitem, a blueprint, and a number of hhi or bpi files. All of these must have the same instanceid, thus, be from the same item. If you have any extras, this error occurs.
This means you've forgotten to include either .bpi or .hhi files in your archive. They share the same instance id as the trayitems and blueprints, and are used in the Gallery to showcase your upload, so make sure you include them!
This occurs when you've renamed or changed some of the instance ids. Remember that all trayitems, blueprints and image files must have the same instance id when uploading!
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